Self-paced

Short-term digitization course for customer service department

5
Star Rating
10077 students
30 minutes
This course is probably great solution for those who want to implement workflow automation into their business process. With the airSlate Academy, the RPA training won't waste a minute of your time but use it efficiently and deliver you practical expertise.
Short-term digitization course for customer service department

About short-term digitization course for customer service department

This learning program is a great chance to learn more about business process automation and how important it is for the growth of a company. It explains the basics of RPA technology, how it works in airSlate, and what you need to do to use it.

What does this program cover?

Your staff's productivity will improve as a result of flow automation as explained in the short-term digitization course for Customer Service department. Flows, digital documents, and Bots are covered, as well as their step-by-step configuration through airSlate, the best BPA platform available.

Who can apply for the short-term digitization course for Customer Service department?

This course is for everyone who aims to replace time-consuming manual tasks with automatically-run workflows, expand their knowledge in business process automation, and gain more experience in it. Whether you’re a first-starter or a current user of the airSlate platform, you’ll find it beneficial.

Why was this course made?

The main goal of short-term digitization course for Customer Service department is to help businesses switch to fully automated workflows and improve their efficiency by using RPA.

What does short-term digitization course for Customer Service department studying include?

It has information about the theory behind BPA, how data is processed and sent between documents and applications, and a visual guide for setting up automated processes based on a real-world use case.

What will you learn with the short-term digitization course for Customer Service department

  • The differences between automated and manual processes
  • How to define the workflows you need to automate
  • How workflows benefit from automation
  • How to make all the processes in an organization faster
  • Where and how to monitor progress

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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We regret that we do not provide courses in other languages. The complete airSlate interface, as well as all supporting resources and learning materials, are written in English. If you would want to see a localized product in the future, please share your thoughts with our support team.

With the pandemic and the rise of hybrid work causing big changes in the economy, it's important for businesses to find a way to manage documents without paper and automatically.

Each lesson focuses on a different feature of airSlate. There are more in-depth certification courses available that can last up to four hours. There's also the question of how much time you'll need to dedicate to completing the homework.

All classes at airSlate Academy are completely free. Simply create an account with airSlate Academy, validate your email address, and begin your learning experience.

There is a label next to each course stating the level of the course. Additionally, you can use our Catalog to exclude courses at the intermediate and advanced levels from your search results.

ESignature, RPA Bots, contract negotiation tools and more are all included in our no-code platform. Automating your document-based processes is one of our specialties. Read our our customer stories today to see how our features have aided various businesses.

Yes, you can sign up for a free plan to subscribe. You'll have 30 days to try out airSlate and learn how to use our solution firsthand. You can change to a paid plan whenever you want. To get a common idea of how airSlate works, visit our YouTube channel featuring multiple webinars, tutorials, and use cases.

Bots are pieces of software that are programmed to do certain tasks based on rules and logic that have already been set. With airSlate Bots, you can move data between documents and apps, set up reminders and automated notifications, create and update records in your CRM based on the information you collect, and more.

Even though these are similar technologies, they are not the same. AI is mostly used to learn on its own, make predictions, and develop its own logic. RPA, on the other hand, can only work based on the logic that has already been set up. It can't work without humans.

We hope that you will continue to progress in your studies. The airSlate Academy will issue a certificate to students who successfully finish any of their courses. Working in your current position or advancing your career are both possible outcomes of earning this degree.