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Explore the best business automation practices for IT service desk specialist with course

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428 students
Enroll in the latest airSlate Academy course and quickly get the most crucial business automation skills for IT service desk specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best business automation practices for IT service desk specialist with course

About this course

IT specialists are naturally the first to put into practice digital innovations that eradicate routines. After all, they handle the company’s digital infrastructure. Our certification program illustrates the importance of business automation and how it helps IT departments take their organizations through digital transformation resulting in decreased costs and enhanced efficiency.
We’ve designed this airSlate Academy course to help you easily learn the fundamental principles of our platform and get practical insights on reducing paper use and eradicating daily process issues caused by human factors.
When you complete the course, you’ll be able to build automated workflows customized to your organization’s demands, manage these processes, and keep track of them with minimum time and effort investments. You will also get a digital certificate confirming your new skills and knowledge.

What’s included:

  • Units that teach you the finer points of employing workflow automation in your IT department.
  • A brief test to check and consolidate your understanding on basic points within our course.
  • A badge for your CV and social media profiles validating your acquired expertise in workflow automation

What will you learn?

  • What positive effects document workflow automation brings to businesses and their staff.
  • What steps you should take first to get started with your airSlate Workspace.
  • How IT specialists can create automated workflows for the most repetitive tasks.
  • How to install and set up Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth data transition between them.

Who is this course for?

  • IT experts who help maintain the organization’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and looking to enhance their Future In-Demand IT Skills
  • Everyone planning to upgrade their professional skills and broaden their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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There are no particular requirements to explore workflow automation with us. You just need to register on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. Plus, you will need an account in airSlate to accomplish your tasks and employ your newly received skills in practice.

IT departments set up and maintain the company's digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, speed up its main processes, and streamline the team's work. airSlate Academy is the fastest way for IT service desk specialist to get the essential skills and learn to optimize regular workflows with airSlate capabilities.

Our training platform provides multiple courses, from general functionality explanations to more specific professional courses. Before you take your course for IT service desk specialist, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also come in handy.

In this learning course, we provide an extensive comprehension of airSlate functionality, concentrating on paperwork process problem-solving in IT. You will learn how to create Workspaces for organization departments, use the platform’s ready-to-go workflow templates or create them from scratch, and set Bots for a variety of tasks. You will also know how to connect your processes with other software for faster and more accurate record transition.

All airSlate Academy certification courses are quick and easy to learn. This certification program for IT service desk specialist consists of several lesson blocks and takes a couple of hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also return to the course whenever you like to refresh your knowledge.

There’s no need to pay for your learning in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process enhancement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.