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Explore the best business automation workflow practices for IT service desk specialist with certification course
428 students
Enroll in the latest airSlate Academy certification course and quickly get the most crucial business automation workflow skills for IT service desk specialist. Eliminate inefficient routines and streamline your company’s workflows.
About this course
IT professionals are naturally the first to implement digital innovations that eliminate routines. After all, they manage the company’s digital infrastructure. Our certification program demonstrates the importance of business automation workflow and how it helps IT departments take their companies through digital transformation leading to reduced costs and enhanced productivity.
We’ve designed this airSlate Academy certification course to help you easily learn the basic principles of our platform and get practical insights on decreasing paper use and eradicating daily process troubles caused by human factors.
Once you finish the certification course, you’ll be able to design automated workflows customized to your organization’s needs, handle these processes, and monitor them with minimum time and effort investments. You will also get a digital certificate confirming your new skills and knowledge.
We’ve designed this airSlate Academy certification course to help you easily learn the basic principles of our platform and get practical insights on decreasing paper use and eradicating daily process troubles caused by human factors.
Once you finish the certification course, you’ll be able to design automated workflows customized to your organization’s needs, handle these processes, and monitor them with minimum time and effort investments. You will also get a digital certificate confirming your new skills and knowledge.
What’s included:
- Modules that train you on the finer points of setting up workflow automation in your IT department.
- A brief test to check and consolidate your understanding on basic points within our certification course.
- A badge for your CV and social media profiles validating your acquired knowledge in workflow automation
What will you learn?
- What advantages document workflow automation brings to businesses and their employees.
- What steps you should take first to get started with your airSlate Workspace.
- How IT professionals can build automated workflows for the most routine tasks.
- How to install and set up Bots to automate IT requests and approvals.
- How to integrate airSlate with third-party solutions and set up smooth record transfer between them.
Who is this course for?
- IT department staff who help maintain the organization’s systems and provide data synching between them
- Everyone interested in document workflow automation and looking to boost their general skills for IT jobs
- Everyone planning to upgrade their professional skills and expand their career perspectives
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Questions & answers
Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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There’s no need to pay for your studying in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.
Our training platform provides multiple courses, from general functionality explanations to more particular professional courses. Before you take your certification course for IT service desk specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also be useful.
There are no special requirements to learn workflow automation with us. You just need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. Plus, you will need an account in airSlate to accomplish your tasks and utilize your newly received skills in practice.
Within this training program, we provide an extensive comprehension of airSlate functionality, focusing on document process issue-solving in IT. You will find out how to create Workspaces for company departments, utilize the platform’s ready-to-go workflow templates or create them from scratch, and configure Bots for various tasks. You will also know how to integrate your processes with other software for faster and more accurate data transition.
IT departments set up and maintain the organization’s digital systems and work with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, speed up its key processes, and improve the team's work. airSlate Academy is the fastest way for IT service desk specialist to get the necessary skills and learn to improve regular workflows with airSlate capabilities.
All airSlate Academy certification courses are quick and easy to learn. This certification program for IT service desk specialist contains several lesson blocks and requires a couple of hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find things clear to test in practice. You can also return to the course at any time to refresh your knowledge.