Self-paced

Explore the best business process improvement practices for IT support specialist with certification program

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428 students
Enroll in the latest airSlate Academy certification program and quickly get the most crucial business process improvement skills for IT support specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best business process improvement practices for IT support specialist with certification program

About this course

IT specialists are naturally the first to implement digital innovations that eliminate routines. After all, they handle the company’s digital infrastructure. Our certification program illustrates the importance of business process improvement and how it helps IT departments take their organizations through digital transformation resulting in decreased costs and enhanced efficiency.
We’ve created this airSlate Academy certification program to help you rapidly discover the fundamental principles of our platform and get practical insights on decreasing paper use and eradicating regular process troubles caused by human factors.
Once you complete the certification program, you’ll be able to build automated workflows customized to your organization’s demands, handle these processes, and monitor them with minimum time and effort investments. You will also obtain a digital certificate confirming your new skills and knowledge.

What’s included:

  • Units that train you on the finer points of employing workflow automation in your IT department.
  • A brief quiz to check and consolidate your knowledge on basic points within our certification program.
  • A badge for your CV and social media profiles validating your obtained expertise in workflow automation

What will you learn?

  • What advantages document workflow automation brings to organizations and their staff.
  • What actions you should take first to get started with your airSlate Workspace.
  • How IT professionals can create automated workflows for the most repetitive tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth data transition between them.

Who is this course for?

  • IT experts who help maintain the organization’s systems and provide data synching between them
  • Everyone interested in document workflow automation and looking to boost their important IT skills
  • Everyone planning to upgrade their professional skills and broaden their career perspectives

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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There are no particular requirements to learn workflow automation with us. You only need to sign up on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. You will also need an account in airSlate to accomplish your tasks and employ your newly acquired skills in practice.

Within this training program, we provide an extensive comprehension of airSlate functionality, focusing on paperwork process problem-solving in IT. You will learn how to create Workspaces for organization departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and set Bots for a variety of tasks. You will also know how to integrate your processes with other application for faster and more accurate data transition.

Our training platform offers multiple courses, from basic functionality descriptions to more specific professional courses. Prior to taking your certification program for IT support specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also be helpful.

All airSlate Academy certification programs are quick and easy to learn. This certification program for IT support specialist includes several lesson blocks and requires a couple of hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find things clear to test in practice. You can also get back to the course whenever you like to refresh your knowledge.

IT departments set up and maintain the organization’s digital systems and work with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, accelerate its key processes, and simplify the team's work. airSlate Academy is the quickest way for IT support specialist to get the essential skills and learn to optimize day-to-day workflows with airSlate functionality.

There’s no need to pay for your learning in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.