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Explore the best business process optimization practices for IT helpdesk administrator with certification program
428 students
Enroll in the latest airSlate Academy certification program and quickly get the most crucial business process optimization skills for IT helpdesk administrator. Eliminate inefficient routines and streamline your company’s workflows.
About this course
IT specialists are naturally the first to put into practice digital innovations that eradicate routines. In fact, they manage the company’s digital infrastructure. Our learning program demonstrates the importance of business process optimization and how it helps IT teams take their organizations through digital transformation leading to reduced costs and enhanced productivity.
We’ve created this airSlate Academy certification program to help you easily learn the fundamental principles of our solution and get practical insights on reducing paper use and eradicating daily process issues caused by human factors.
When you complete the certification program, you’ll be able to design automated workflows tailored to your organization’s demands, handle these processes, and monitor them with minimum time and effort investments. You will also get a digital certificate verifying your new skills and knowledge.
We’ve created this airSlate Academy certification program to help you easily learn the fundamental principles of our solution and get practical insights on reducing paper use and eradicating daily process issues caused by human factors.
When you complete the certification program, you’ll be able to design automated workflows tailored to your organization’s demands, handle these processes, and monitor them with minimum time and effort investments. You will also get a digital certificate verifying your new skills and knowledge.
What’s included:
- Units that teach you the finer points of setting up workflow automation in your IT department.
- A brief quiz to check and consolidate your understanding on fundamental points within our certification program.
- A badge for your CV and social media profiles validating your obtained expertise in workflow automation
What will you learn?
- What positive effects document workflow automation brings to organizations and their employees.
- What actions you should take first to get started with your airSlate Workspace.
- How IT professionals can create automated workflows for the most repetitive tasks.
- How to install and set up Bots to automate IT requests and approvals.
- How to integrate airSlate with third-party solutions and set up smooth record transition between them.
Who is this course for?
- IT experts who help maintain the organization’s systems and provide data synching between them
- Everyone enthusiastic about document workflow automation and looking to boost their IT transformational skills
- Everyone planning to upgrade their professional skills and expand their career perspectives
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Questions & answers
Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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IT departments set up and maintain the organization’s digital systems and deal with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps cut the department's paper waste, accelerate its main processes, and improve the team's work. airSlate Academy is the quickest way for IT helpdesk administrator to get the necessary skills and learn to improve day-to-day workflows with airSlate capabilities.
In this learning program, we provide a broad understanding of airSlate functionality, concentrating on document process problem-solving in IT. You will learn how to create Workspaces for company departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for a variety of tasks. You will also know how to integrate your processes with other application for faster and more precise data transition.
All airSlate Academy certification programs are quick and easy to learn. This certification program for IT helpdesk administrator consists of several lesson blocks and requires a couple of hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find things clear to test in practice. You can also get back to the course anytime to refresh your knowledge.
There’s no need to pay for your studying in the airSlate Academy. All our courses are cost-free and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.
There are no particular requirements to learn workflow automation with us. You just need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. Plus, you will need an account in airSlate to accomplish your tasks and use your newly acquired skills in practice.
Our training platform provides multiple courses, from basic functionality descriptions to more specific professional training. Before you take your certification program for IT helpdesk administrator, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also be useful.