Self-paced

Explore the best digital transformation process practices for IT technical support specialist with training course

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428 students
Enroll in the latest airSlate Academy training course and quickly get the most crucial digital transformation process skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best digital transformation process practices for IT technical support specialist with training course

About this course

IT experts are naturally the first to implement digital innovations that eradicate routines. After all, they manage the company’s digital facilities. Our learning program illustrates the value of digital transformation process and how it helps IT departments take their organizations through digital transformation leading to reduced costs and enhanced productivity.
We’ve created this airSlate Academy training course to help you quickly learn the basic principles of our solution and get practical insights on decreasing paper use and eradicating regular process issues caused by human factors.
Once you finish the training course, you’ll be able to design automated workflows tailored to your organization’s needs, manage these processes, and monitor them with minimum time and effort investments. You will also get a digital certificate confirming your new skills and knowledge.

What’s included:

  • Units that teach you the finer points of employing workflow automation in your IT department.
  • A quick quiz to check and consolidate your understanding on basic points within our training course.
  • A badge for your CV and social media profiles validating your obtained expertise in workflow automation

What will you learn?

  • What positive effects document workflow automation brings to businesses and their staff.
  • What actions you should take first to get started with your airSlate Workspace.
  • How IT professionals can create automated workflows for the most routine tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth record transfer between them.

Who is this course for?

  • IT experts who help maintain the organization’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and looking to improve their IT skills online
  • Everyone planning to upgrade their professional skills and expand their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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There are no particular requirements to study workflow automation with us. You just need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. You will also need an account in airSlate to accomplish your tasks and use your newly gained skills in practice.

Our training platform offers multiple courses, from basic functionality explanations to more specific professional training. Before you take your training course for IT technical support specialist, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be useful.

You don’t need to pay for your studying in the airSlate Academy. All our courses are free and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.

IT departments install and maintain the company's digital systems and deal with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, accelerate its key processes, and simplify the team's work. airSlate Academy is the quickest way for IT technical support specialist to get the necessary skills and learn to optimize regular workflows with airSlate capabilities.

In this training program, we provide a broad understanding of airSlate functionality, focusing on document process problem-solving in IT. You will find out how to create Workspaces for organization departments, utilize the platform’s ready-to-go workflow templates or create them from scratch, and configure Bots for a variety of tasks. You will also know how to connect your processes with other software for faster and more precise data transition.

All airSlate Academy certification programs are quick and easy to learn. This certification program for IT technical support specialist consists of several lesson blocks and takes a couple of hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find things clear to test in practice. You can also get back to the program anytime to refresh your knowledge.