Self-paced

Explore the best document generation practices for IT helpdesk administrator with certification course

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Enroll in the latest airSlate Academy certification course and quickly get the most crucial document generation skills for IT helpdesk administrator. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best document generation practices for IT helpdesk administrator with certification course

About this course

IT experts are naturally the first to apply digital innovations that remove routines. In fact, they manage the company’s digital infrastructure. Our certification program demonstrates the necessity of document generation and how it helps IT departments take their organizations through digital transformation resulting in decreased costs and improved productivity.
We’ve created this airSlate Academy certification course to help you easily discover the basic principles of our platform and get practical insights on decreasing paper use and eradicating daily process issues caused by human factors.
Once you complete the certification course, you’ll be able to build automated workflows tailored to your organization’s needs, manage these processes, and monitor them with minimum time and effort investments. You will also obtain a digital certificate confirming your new skills and expertise.

What’s included:

  • Modules that teach you the finer points of employing workflow automation in your IT department.
  • A brief test to check and consolidate your knowledge on fundamental points within our certification course.
  • A badge for your CV and social media profiles validating your acquired knowledge in workflow automation

What will you learn?

  • What advantages document workflow automation brings to businesses and their employees.
  • What actions you should take initially to get started with your airSlate Workspace.
  • How IT specialists can create automated workflows for the most repetitive tasks.
  • How to install and set up Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth data transfer between them.

Who is this course for?

  • IT department staff who help maintain the company’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and looking to boost their highest paid IT skills
  • Everyone planning to upgrade their professional skills and broaden their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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You don’t need to pay for your studying in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process enhancement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.

All airSlate Academy certification courses are quick and easy to learn. This certification program for IT helpdesk administrator contains several lesson blocks and requires a few hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find things clear to test in practice. You can also get back to the course at any time to refresh your knowledge.

Our educational platform provides multiple courses, from basic functionality explanations to more specific professional courses. Before you take your certification course for IT helpdesk administrator, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be useful.

There are no special requirements to explore workflow automation with us. You just need to sign up on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. Plus, you will need an account in airSlate to complete your tasks and use your newly gained skills in practice.

IT departments install and maintain the organization’s digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, speed up its key processes, and simplify the team's work. airSlate Academy is the quickest way for IT helpdesk administrator to get the essential skills and learn to improve regular workflows with airSlate functionality.

In this training course, we provide a broad understanding of airSlate functionality, focusing on paperwork process issue-solving in IT. You will learn how to create Workspaces for company departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and set Bots for a variety of tasks. You will also know how to connect your processes with other application for faster and more precise record transition.