Self-paced

Explore the best document management automation practices for IT helpdesk administrator with free course

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Enroll in the latest airSlate Academy free course and quickly get the most crucial document management automation skills for IT helpdesk administrator. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best document management automation practices for IT helpdesk administrator with free course

About this course

IT specialists are naturally the first to apply digital innovations that remove routines. After all, they handle the company’s digital infrastructure. Our learning program demonstrates the importance of document management automation and how it helps IT departments take their organizations through digital transformation leading to decreased costs and improved efficiency.
We’ve designed this airSlate Academy free course to help you rapidly discover the basic principles of our tool and get practical insights on reducing paper use and eradicating daily process issues caused by human factors.
Once you complete the free course, you’ll be able to build automated workflows customized to your organization’s demands, manage these processes, and monitor them with minimum time and effort investments. You will also obtain a digital certificate confirming your new skills and expertise.

What’s included:

  • Units that train you on the finer points of employing workflow automation in your IT department.
  • A quick quiz to check and consolidate your knowledge on fundamental points within our free course.
  • A badge for your CV and social media profiles validating your acquired expertise in workflow automation

What will you learn?

  • What benefits document workflow automation brings to organizations and their staff.
  • What actions you should take first to get started with your airSlate Workspace.
  • How IT professionals can build automated workflows for the most repetitive tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth record transition between them.

Who is this course for?

  • IT specialists who help maintain the organization’s systems and provide data synching between them
  • Everyone interested in document workflow automation and looking to boost their best IT skills
  • Everyone planning to upgrade their professional skills and expand their career perspectives

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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There are no particular requirements to explore workflow automation with us. You only need to register on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. Plus, you will need an account in airSlate to accomplish your tasks and use your newly received skills in practice.

Our training platform provides multiple courses, from basic functionality descriptions to more particular professional training. Before you take your free course for IT helpdesk administrator, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also come in handy.

IT departments install and maintain the company's digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps cut the department's paper waste, accelerate its key processes, and streamline the team's work. airSlate Academy is the quickest way for IT helpdesk administrator to get the necessary skills and learn to improve day-to-day workflows with airSlate functionality.

There’s no need to pay for your learning in the airSlate Academy. All our courses are cost-free and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.

Within this training course, we provide an extensive comprehension of airSlate functionality, concentrating on document process issue-solving in IT. You will find out how to create Workspaces for company departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for a variety of tasks. You will also know how to connect your processes with other software for faster and more accurate data transition.

All airSlate Academy certification programs are fast and simple to learn. This certification program for IT helpdesk administrator includes several lesson blocks and requires a couple of hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find things clear to test in practice. You can also get back to the course anytime to refresh your knowledge.