Self-paced

Explore the best document management automation practices for IT technical support specialist with training course

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428 students
Enroll in the latest airSlate Academy training course and quickly get the most crucial document management automation skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best document management automation practices for IT technical support specialist with training course

About this course

IT experts are naturally the first to put into practice digital innovations that remove routines. In fact, they deal with the company’s digital facilities. Our certification program demonstrates the importance of document management automation and how it helps IT teams take their companies through digital transformation resulting in reduced costs and enhanced efficiency.
We’ve designed this airSlate Academy training course to help you quickly discover the fundamental principles of our tool and get practical insights on minimizing paper use and eradicating daily process issues caused by human factors.
Once you finish the training course, you’ll be able to design automated workflows tailored to your organization’s needs, handle these processes, and monitor them with minimum time and effort investments. You will also get a digital certificate confirming your new skills and expertise.

What’s included:

  • Modules that teach you the finer points of employing workflow automation in your IT department.
  • A brief test to check and consolidate your understanding on fundamental points within our training course.
  • A badge for your CV and social media profiles validating your obtained knowledge in workflow automation

What will you learn?

  • What benefits document workflow automation brings to organizations and their staff.
  • What actions you should take initially to get started with your airSlate Workspace.
  • How IT specialists can create automated workflows for the most repetitive tasks.
  • How to install and set up Bots to automate IT requests and approvals.
  • How to integrate airSlate with third-party solutions and set up smooth record transfer between them.

Who is this course for?

  • IT department staff who help maintain the organization’s systems and provide data synching between them
  • Everyone interested in document workflow automation and looking to boost their IT engineer skills
  • Everyone looking to upgrade their professional skills and expand their career perspectives

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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Our educational platform offers multiple courses, from basic functionality explanations to more particular professional training. Before you take your training course for IT technical support specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be helpful.

There are no special requirements to learn workflow automation with us. You only need to register on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. You will also need an account in airSlate to complete your tasks and use your newly received skills in practice.

All airSlate Academy certification programs are quick and easy to learn. This certification program for IT technical support specialist contains several lesson blocks and takes a couple of hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also return to the course at any time to refresh your knowledge.

In this learning program, we provide a broad understanding of airSlate functionality, concentrating on paperwork process problem-solving in IT. You will learn how to create Workspaces for company departments, use the platform’s ready-to-go workflow templates or create them from scratch, and set Bots for various tasks. You will also know how to integrate your processes with other software for faster and more accurate record transition.

There’s no need to pay for your learning in the airSlate Academy. All our courses are cost-free and available for everyone interested in document process optimization. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.

IT departments set up and maintain the company's digital systems and work with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, speed up its key processes, and improve the team's work. airSlate Academy is the quickest way for IT technical support specialist to get the necessary skills and learn to improve day-to-day workflows with airSlate capabilities.