Self-paced

Explore the best electronic document management practices for IT technical support specialist with free course

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Enroll in the latest airSlate Academy free course and quickly get the most crucial electronic document management skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best electronic document management practices for IT technical support specialist with free course

About this course

IT experts are naturally the first to apply digital innovations that eliminate routines. After all, they handle the company’s digital infrastructure. Our learning program demonstrates the necessity of electronic document management and how it helps IT teams take their companies through digital transformation resulting in reduced costs and improved productivity.
We’ve designed this airSlate Academy free course to help you rapidly discover the fundamental principles of our platform and get practical insights on reducing paper use and eradicating daily process issues caused by human factors.
When you finish the free course, you’ll be able to design automated workflows customized to your organization’s demands, handle these processes, and keep track of them with minimum time and effort investments. You will also obtain an electronic certificate verifying your new skills and knowledge.

What’s included:

  • Units that train you on the finer points of setting up workflow automation in your IT department.
  • A brief quiz to check and consolidate your understanding on fundamental points within our free course.
  • A badge for your CV and social media profiles validating your acquired knowledge in workflow automation

What will you learn?

  • What advantages document workflow automation brings to companies and their staff.
  • What steps you should take first to get started with your airSlate Workspace.
  • How IT professionals can build automated workflows for the most repetitive tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth record transition between them.

Who is this course for?

  • IT department staff who help maintain the organization’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and looking to enhance their best IT skills
  • Everyone looking to upgrade their professional skills and expand their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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There are no particular requirements to explore workflow automation with us. You only need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. Plus, you will need an account in airSlate to accomplish your tasks and use your newly acquired skills in practice.

Our educational platform offers multiple courses, from general functionality explanations to more specific professional courses. Before you take your free course for IT technical support specialist, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also be helpful.

Within this training program, we provide a broad understanding of airSlate functionality, focusing on paperwork process problem-solving in IT. You will learn how to create Workspaces for organization departments, use the platform’s ready-to-go workflow templates or create them from scratch, and set Bots for various tasks. You will also know how to connect your processes with other application for faster and more accurate record transition.

You don’t need to pay for your learning in the airSlate Academy. All our courses are free and available for everyone interested in document process optimization. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.

IT departments set up and maintain the company's digital systems and deal with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps cut the department's paper waste, speed up its key processes, and improve the team's work. airSlate Academy is the quickest way for IT technical support specialist to get the essential skills and learn to enhance regular workflows with airSlate capabilities.

All airSlate Academy certification courses are quick and easy to learn. This certification program for IT technical support specialist includes several lesson blocks and takes a few hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find things clear to test in practice. You can also get back to the program at any time to refresh your knowledge.