Self-paced

Explore the best marketing automation practices for IT technical support specialist with free course

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Enroll in the latest airSlate Academy free course and quickly get the most crucial marketing automation skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best marketing automation practices for IT technical support specialist with free course

About this course

IT specialists are naturally the first to apply digital innovations that eliminate routines. In fact, they manage the company’s digital infrastructure. Our learning program illustrates the importance of marketing automation and how it helps IT departments take their organizations through digital transformation resulting in decreased costs and improved efficiency.
We’ve designed this airSlate Academy free course to help you quickly learn the fundamental principles of our tool and get practical insights on minimizing paper use and eradicating daily process issues caused by human factors.
When you finish the free course, you’ll be able to design automated workflows tailored to your organization’s needs, handle these processes, and keep track of them with minimum time and effort investments. You will also get an electronic certificate confirming your new skills and expertise.

What’s included:

  • Modules that teach you the finer points of employing workflow automation in your IT department.
  • A quick test to check and consolidate your understanding on fundamental points within our free course.
  • A badge for your CV and social media profiles validating your acquired knowledge in workflow automation

What will you learn?

  • What benefits document workflow automation brings to companies and their staff.
  • What steps you should take first to get started with your airSlate Workspace.
  • How IT specialists can build automated workflows for the most repetitive tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth record transition between them.

Who is this course for?

  • IT department staff who help maintain the organization’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and looking to improve their Future In-Demand IT Skills
  • Everyone looking to upgrade their professional skills and broaden their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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All airSlate Academy certification programs are fast and simple to learn. This certification program for IT technical support specialist consists of several lesson blocks and requires a couple of hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also return to the course at any time to refresh your knowledge.

Our training platform provides multiple courses, from general functionality explanations to more specific professional training. Before you take your free course for IT technical support specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be helpful.

There are no particular requirements to study workflow automation with us. You only need to register on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. You will also need an account in airSlate to complete your tasks and utilize your newly gained skills in practice.

In this training course, we provide an extensive understanding of airSlate functionality, focusing on paperwork process issue-solving in IT. You will find out how to create Workspaces for organization departments, use the platform’s ready-to-go workflow templates or create them from scratch, and set Bots for various tasks. You will also know how to integrate your processes with other application for faster and more accurate record transition.

IT departments install and maintain the company's digital systems and deal with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, speed up its key processes, and simplify the team's work. airSlate Academy is the fastest way for IT technical support specialist to get the essential skills and learn to optimize regular workflows with airSlate functionality.

You don’t need to pay for your learning in the airSlate Academy. All our courses are cost-free and available for everyone interested in document process optimization. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.