Self-paced

Explore the best no-code automation practices for IT technical support specialist with free course

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Enroll in the latest airSlate Academy free course and quickly get the most crucial no-code automation skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best no-code automation practices for IT technical support specialist with free course

About this course

IT specialists are naturally the first to put into practice digital innovations that eradicate routines. After all, they manage the company’s digital infrastructure. Our learning program illustrates the necessity of no-code automation and how it helps IT teams take their organizations through digital transformation leading to reduced costs and enhanced efficiency.
We’ve created this airSlate Academy free course to help you easily learn the basic principles of our solution and get practical insights on decreasing paper use and eradicating regular process issues caused by human factors.
Once you finish the free course, you’ll be able to build automated workflows customized to your organization’s demands, handle these processes, and keep track of them with minimum time and effort investments. Additionally, you will obtain a digital certificate confirming your new skills and knowledge.

What’s included:

  • Units that teach you the finer points of employing workflow automation in your IT department.
  • A brief quiz to check and consolidate your understanding on fundamental points within our free course.
  • A badge for your CV and social media profiles validating your acquired knowledge in workflow automation

What will you learn?

  • What positive effects document workflow automation brings to organizations and their employees.
  • What steps you should take first to get started with your airSlate Workspace.
  • How IT specialists can create automated workflows for the most repetitive tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth data transition between them.

Who is this course for?

  • IT department staff who help maintain the organization’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and looking to enhance their IT director skills
  • Everyone planning to upgrade their professional skills and expand their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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In this learning program, we provide an extensive understanding of airSlate functionality, concentrating on paperwork process issue-solving in IT. You will find out how to create Workspaces for organization departments, utilize the platform’s ready-to-go workflow templates or create them from scratch, and set Bots for various tasks. You will also know how to connect your processes with other application for faster and more precise data transition.

Our educational platform provides multiple courses, from general functionality descriptions to more specific professional training. Before you take your free course for IT technical support specialist, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be helpful.

IT departments set up and maintain the company's digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, speed up its main processes, and improve the team's work. airSlate Academy is the fastest way for IT technical support specialist to get the necessary skills and learn to enhance regular workflows with airSlate functionality.

There are no special requirements to learn workflow automation with us. You only need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. You will also need an account in airSlate to accomplish your tasks and use your newly received skills in practice.

All airSlate Academy certification courses are fast and simple to learn. This certification program for IT technical support specialist consists of several lesson blocks and requires a couple of hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also return to the course anytime to refresh your knowledge.

You don’t need to pay for your studying in the airSlate Academy. All our courses are free and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.