Self-paced

Explore the best no-code document automation practices for IT service desk specialist with free course

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Enroll in the latest airSlate Academy free course and quickly get the most crucial no-code document automation skills for IT service desk specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best no-code document automation practices for IT service desk specialist with free course

About this course

IT specialists are naturally the first to apply digital innovations that eliminate routines. After all, they deal with the company’s digital facilities. Our certification program illustrates the importance of no-code document automation and how it helps IT teams take their companies through digital transformation resulting in decreased costs and improved productivity.
We’ve created this airSlate Academy free course to help you rapidly discover the fundamental principles of our tool and get practical insights on minimizing paper use and eradicating regular process issues caused by human factors.
When you complete the free course, you’ll be able to design automated workflows tailored to your organization’s demands, handle these processes, and keep track of them with minimum time and effort investments. Additionally, you will obtain a digital certificate confirming your new skills and expertise.

What’s included:

  • Units that train you on the finer points of employing workflow automation in your IT department.
  • A quick test to check and consolidate your knowledge on fundamental points within our free course.
  • A badge for your CV and social media profiles validating your acquired knowledge in workflow automation

What will you learn?

  • What positive effects document workflow automation brings to companies and their employees.
  • What steps you should take first to get started with your airSlate Workspace.
  • How IT professionals can create automated workflows for the most repetitive tasks.
  • How to install and set up Bots to automate IT requests and approvals.
  • How to integrate airSlate with third-party solutions and set up smooth data transition between them.

Who is this course for?

  • IT department staff who help maintain the company’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and looking to improve their IT job skills
  • Everyone looking to upgrade their professional skills and broaden their career perspectives

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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There are no particular requirements to learn workflow automation with us. You just need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. Plus, you will need an account in airSlate to accomplish your tasks and employ your newly acquired skills in practice.

All airSlate Academy certification courses are quick and easy to learn. This certification program for IT service desk specialist consists of several lesson blocks and takes a few hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find things clear to test in practice. You can also get back to the program whenever you like to refresh your knowledge.

In this training program, we provide a broad understanding of airSlate functionality, concentrating on document process problem-solving in IT. You will learn how to create Workspaces for organization departments, use the platform’s ready-to-go workflow templates or build them from scratch, and set Bots for various tasks. You will also know how to integrate your processes with other software for faster and more precise record transition.

There’s no need to pay for your learning in the airSlate Academy. All our courses are free and available for everyone interested in document process enhancement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.

Our training platform provides multiple courses, from general functionality explanations to more particular professional training. Prior to taking your free course for IT service desk specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be useful.

IT departments install and maintain the company's digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, speed up its main processes, and streamline the team's work. airSlate Academy is the quickest way for IT service desk specialist to get the essential skills and learn to improve regular workflows with airSlate functionality.