Self-paced

Explore the best no-code software automation practices for IT helpdesk administrator with online course

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Enroll in the latest airSlate Academy online course and quickly get the most crucial no-code software automation skills for IT helpdesk administrator. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best no-code software automation practices for IT helpdesk administrator with online course

About this course

IT experts are naturally the first to apply digital innovations that eradicate routines. In fact, they handle the company’s digital infrastructure. Our certification program demonstrates the necessity of no-code software automation and how it helps IT teams take their organizations through digital transformation resulting in decreased costs and enhanced efficiency.
We’ve designed this airSlate Academy online course to help you rapidly discover the fundamental principles of our tool and get practical insights on reducing paper use and eradicating daily process troubles caused by human factors.
When you finish the online course, you’ll be able to build automated workflows tailored to your organization’s needs, handle these processes, and keep track of them with minimum time and effort investments. You will also obtain a digital certificate confirming your new skills and knowledge.

What’s included:

  • Units that teach you the finer points of setting up workflow automation in your IT department.
  • A quick quiz to check and consolidate your understanding on basic points within our online course.
  • A badge for your CV and social media profiles validating your acquired knowledge in workflow automation

What will you learn?

  • What advantages document workflow automation brings to organizations and their staff.
  • What actions you should take first to get started with your airSlate Workspace.
  • How IT professionals can build automated workflows for the most repetitive tasks.
  • How to install and set up Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth record transfer between them.

Who is this course for?

  • IT specialists who help maintain the organization’s systems and provide data synching between them
  • Everyone interested in document workflow automation and looking to improve their IT business analyst skills
  • Everyone looking to upgrade their professional skills and broaden their career perspectives

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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You don’t need to pay for your studying in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process optimization. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.

IT departments install and maintain the company's digital systems and work with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, accelerate its main processes, and improve the team's work. airSlate Academy is the quickest way for IT helpdesk administrator to get the essential skills and learn to enhance day-to-day workflows with airSlate capabilities.

Within this learning program, we provide an extensive understanding of airSlate functionality, focusing on document process problem-solving in IT. You will find out how to create Workspaces for organization departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for a variety of tasks. You will also know how to connect your processes with other application for faster and more accurate record transition.

All airSlate Academy certification courses are fast and simple to learn. This certification program for IT helpdesk administrator includes several lesson blocks and takes a few hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also get back to the program at any time to refresh your knowledge.

Our training platform provides multiple courses, from general functionality descriptions to more particular professional training. Prior to taking your online course for IT helpdesk administrator, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also be helpful.

There are no particular requirements to explore workflow automation with us. You just need to register on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. You will also need an account in airSlate to accomplish your tasks and utilize your newly received skills in practice.