Self-paced

Explore the best process optimization practices for IT service manager with free course

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428 students
Enroll in the latest airSlate Academy free course and quickly get the most crucial process optimization skills for IT service manager. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best process optimization practices for IT service manager with free course

About this course

IT professionals are naturally the first to apply digital innovations that eradicate routines. After all, they deal with the company’s digital infrastructure. Our certification program demonstrates the importance of process optimization and how it helps IT teams take their organizations through digital transformation leading to reduced costs and improved efficiency.
We’ve created this airSlate Academy free course to help you rapidly discover the fundamental principles of our solution and get practical insights on minimizing paper use and eradicating regular process issues caused by human factors.
When you finish the free course, you’ll be able to design automated workflows customized to your organization’s needs, handle these processes, and monitor them with minimum time and effort investments. Additionally, you will obtain an electronic certificate confirming your new skills and knowledge.

What’s included:

  • Modules that teach you the finer points of employing workflow automation in your IT department.
  • A brief quiz to check and consolidate your knowledge on basic points within our free course.
  • A badge for your CV and social media profiles validating your obtained expertise in workflow automation

What will you learn?

  • What benefits document workflow automation brings to organizations and their staff.
  • What actions you should take initially to get started with your airSlate Workspace.
  • How IT professionals can build automated workflows for the most routine tasks.
  • How to install and set up Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth record transfer between them.

Who is this course for?

  • IT department staff who help maintain the organization’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and looking to enhance their IT automation engineer skills
  • Everyone looking to upgrade their professional skills and broaden their career perspectives

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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IT departments set up and maintain the company's digital systems and work with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, accelerate its key processes, and streamline the team's work. airSlate Academy is the fastest way for IT service manager to get the essential skills and learn to optimize regular workflows with airSlate capabilities.

All airSlate Academy certification courses are quick and easy to learn. This certification program for IT service manager includes several lesson blocks and takes a couple of hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find things clear to test in practice. You can also return to the program anytime to refresh your knowledge.

There’s no need to pay for your learning in the airSlate Academy. All our courses are free and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.

Our training platform provides multiple courses, from general functionality descriptions to more particular professional courses. Before you take your free course for IT service manager, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also be useful.

In this training program, we provide a broad comprehension of airSlate functionality, focusing on document process issue-solving in IT. You will learn how to create Workspaces for company departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for various tasks. You will also know how to integrate your processes with other software for faster and more precise record transition.

There are no special requirements to explore workflow automation with us. You just need to register on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. Plus, you will need an account in airSlate to accomplish your tasks and employ your newly acquired skills in practice.