Self-paced

Explore the best workflow automation challenges practices for IT service desk specialist with automation course

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428 students
Enroll in the latest airSlate Academy automation course and quickly get the most crucial workflow automation challenges skills for IT service desk specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best workflow automation challenges practices for IT service desk specialist with automation course

About this course

IT specialists are naturally the first to put into practice digital innovations that remove routines. In fact, they handle the company’s digital facilities. Our learning program demonstrates the necessity of workflow automation challenges and how it helps IT teams take their companies through digital transformation leading to decreased costs and improved efficiency.
We’ve created this airSlate Academy automation course to help you quickly discover the fundamental principles of our solution and get practical insights on reducing paper use and eradicating daily process issues caused by human factors.
When you complete the automation course, you’ll be able to build automated workflows customized to your organization’s needs, manage these processes, and keep track of them with minimum time and effort investments. Additionally, you will get an electronic certificate verifying your new skills and expertise.

What’s included:

  • Units that teach you the finer points of setting up workflow automation in your IT department.
  • A quick quiz to check and consolidate your knowledge on fundamental points within our automation course.
  • A badge for your CV and social media profiles validating your obtained expertise in workflow automation

What will you learn?

  • What advantages document workflow automation brings to organizations and their staff.
  • What actions you should take initially to get started with your airSlate Workspace.
  • How IT specialists can build automated workflows for the most routine tasks.
  • How to install and set up Bots to automate IT requests and approvals.
  • How to integrate airSlate with third-party solutions and set up smooth record transition between them.

Who is this course for?

  • IT specialists who help maintain the company’s systems and provide data synching between them
  • Everyone interested in document workflow automation and looking to boost their IT professional skills
  • Everyone looking to upgrade their professional skills and expand their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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There are no special requirements to study workflow automation with us. You just need to sign up on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. Plus, you will need an account in airSlate to complete your tasks and use your newly acquired skills in practice.

There’s no need to pay for your learning in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process optimization. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.

Within this learning program, we provide a broad comprehension of airSlate functionality, focusing on document process issue-solving in IT. You will find out how to create Workspaces for company departments, use the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for a variety of tasks. You will also know how to connect your processes with other software for faster and more accurate record transition.

All airSlate Academy certification courses are quick and easy to learn. This certification program for IT service desk specialist consists of several lesson blocks and requires a couple of hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find things clear to test in practice. You can also return to the program at any time to refresh your knowledge.

Our educational platform provides multiple courses, from basic functionality descriptions to more particular professional courses. Before you take your automation course for IT service desk specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also come in handy.

IT departments install and maintain the organization’s digital systems and work with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, accelerate its key processes, and streamline the team's work. airSlate Academy is the quickest way for IT service desk specialist to get the necessary skills and learn to optimize day-to-day workflows with airSlate capabilities.