Self-paced

Explore the best workflow management practices for IT support manager with certification

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428 students
Enroll in the latest airSlate Academy certification and quickly get the most crucial workflow management skills for IT support manager. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best workflow management practices for IT support manager with certification

About this course

IT experts are naturally the first to apply digital innovations that eliminate routines. After all, they deal with the company’s digital infrastructure. Our certification program demonstrates the value of workflow management and how it helps IT teams take their companies through digital transformation leading to reduced costs and improved efficiency.
We’ve created this airSlate Academy certification to help you easily discover the fundamental principles of our solution and get practical insights on minimizing paper use and eradicating regular process troubles caused by human factors.
When you finish the certification, you’ll be able to build automated workflows tailored to your organization’s needs, manage these processes, and monitor them with minimum time and effort investments. Additionally, you will obtain an electronic certificate verifying your new skills and knowledge.

What’s included:

  • Units that train you on the finer points of setting up workflow automation in your IT department.
  • A brief test to check and consolidate your knowledge on basic points within our certification.
  • A badge for your CV and social media profiles validating your obtained knowledge in workflow automation

What will you learn?

  • What positive effects document workflow automation brings to businesses and their employees.
  • What steps you should take initially to get started with your airSlate Workspace.
  • How IT professionals can create automated workflows for the most routine tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth record transfer between them.

Who is this course for?

  • IT specialists who help maintain the organization’s systems and provide data synching between them
  • Everyone interested in document workflow automation and looking to improve their IT automation skills
  • Everyone planning to upgrade their professional skills and broaden their career perspectives

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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You don’t need to pay for your learning in the airSlate Academy. All our courses are cost-free and available for everyone interested in document process optimization. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.

IT departments install and maintain the company's digital systems and work with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps cut the department's paper waste, speed up its key processes, and simplify the team's work. airSlate Academy is the quickest way for IT support manager to get the necessary skills and learn to improve day-to-day workflows with airSlate capabilities.

There are no special requirements to explore workflow automation with us. You just need to register on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. Plus, you will need an account in airSlate to accomplish your tasks and utilize your newly acquired skills in practice.

Within this training program, we provide a broad understanding of airSlate functionality, focusing on document process problem-solving in IT. You will learn how to create Workspaces for company departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for a variety of tasks. You will also know how to connect your processes with other software for faster and more accurate record transition.

Our training platform provides multiple courses, from basic functionality descriptions to more specific professional training. Prior to taking your certification for IT support manager, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be useful.

All airSlate Academy certification courses are fast and simple to learn. This certification program for IT support manager includes several lesson blocks and takes a couple of hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also get back to the program whenever you like to refresh your knowledge.