Self-paced

Develop your for system administrator knowledge with customer enquiry automation course

4
Star Rating
2702 students
5 hours
Open new horizons for your business by learning how to build effective automated workflows in Salesforce. airSlate Academy is an excellent resource for everyone to master RPA technology skills completely free of charge. Sign up for a Customer Enquiry Workflow processing Certification for System Administrator, find out how to quickly implement no-code automation into your daily routine, and find your business productivity increasing!
Develop your for system administrator knowledge with customer enquiry automation course

About customer enquiry workflow processing certification for system administrator

Our quick-start studying program offers the basics of business process automation and explains how Salesforce professionals can simplify their everyday routine in real examples. After finishing the course, you will be able to automate and boost your Customer Enquiry workflows within 10 minutes without writing a single line of code.

What does this course cover?

The course covers all the stages of the Customer Enquiry workflow developing within the airSlate platform, form creation and pre-populating, and configuration of corresponding Bots for seamless data transfer to and from Salesforce records.

Who can enroll in the program?

We created our Customer Enquiry Workflow processing Certification for System Administrator to enable them to quickly discover ways to transform standard business procedures into highly-effective workflows with minimized human interaction. Other specialists who use Salesforce in their day-to-day routine will also get many tips on rationalizing their work

Why was this course made?

The Customer Enquiry Workflow processing Certification for System Administrator is created to help you in obtaining no-code automation skills in minimum time and free of charge. Enroll in the airSlate Academy to explore the most state-of-the-art ways of increasing your business’s productivity.

What does studying involve?

The training comprises three major stages:

  • Theoretical part with the basic concepts of BPA and the terminology we use in airSlate;
  • A detailed explanation of the workflow building and the Bot installation process;
  • Practical activities to consolidate knowledge and boost automation skills.

Go through all steps to quickly become a qualified specialist in automating Salesforce processes.

What will you learn in the Customer Enquiry automation course?

  • Generate actionable Customer Enquiry docs pre-filled with Salesforce data
  • Set up conditional routing between Salesforce contacts and internal and external recipients
  • Create new or update existing Salesforce records based on data entered into a doc
  • Trigger Salesforce actions based on actionable data in documents
  • Save documents to Salesforce attachments or external storage services

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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A label identifying the course level can be found next to each course. You can also use our Catalog to exclude Advanced and Intermediate-level courses from your search results.

Find the complete list of our courses in this catalog. The courses are segmented into different categories and complexity levels. If you don’t see a certain training course contact us.

Gartner says that in the future, organizations that want to be more efficient and flexible will have to use automation. If you want to stay competitive and not fall behind, you should think about learning automation as part of your growth plan.

Yes, there is a free subscription option. You'll be able to test out airSlate for 30 days and get a feel for how it works. After that, you'll have the option to upgrade to a premium subscription at any time. To get a general understanding of how airSlate works, check out our YouTube channel featuring multiple webinars, tutorials, and use cases.

Unfortunately, we are unable to provide courses in other languages. Unless otherwise noted, everything on the airSlate website is written in English. Please let us know if you'd like to see a localized version of our product in the future.

You may easily streamline your document-based operations with minimum human input by utilizing airSlate's RPA capabilities. Create new documents, collect electronic signatures and data from third parties, invoice and request payments, and route data throughout your company's CRMs and apps.

Registration for airSlate is optional. You don't need anything more than an airSlate Academy account to get started. You should register a free account on our platform if you wish to improve your automation skills.

You can take as many classes as you want, the answer is yes. But you shouldn't sign up for too many classes at once, because some of them need your full attention. Sign up now to keep your learning pace productive at all times.

While these technologies are similar, they are not the same. AI is mainly geared towards self-learning, developing its own logic, and making predictions. In contrast, RPA can only operate based on the pre-set logic and is not capable of working without humans.

Automated systems, or "bots," are computer programs that are programmed to carry out specified tasks based on predetermined rules and logic. You may use airSlate Bots to automate the movement of data from one app or document to another, create reminders and notifications, and more.